Digital / IT Apprenticeships
These government-funded Digital and IT apprenticeship programmes are designed to build practical workplace skills. Suitable for both employers looking to upskill teams and learners starting a new career path, the training is fully funded through the apprenticeship levy or government co-investment.
What is a Digital / IT Apprenticeship?
A Digital / IT apprenticeship is a structured training programme combining work-based learning with technical instruction. These programmes typically last between 12 and 15 months, leading to recognised technology qualifications.
They are designed for individuals looking to develop practical skills in maintaining networks, supporting infrastructure, and diagnosing technical faults across modern business environments.
Why Digital / IT Skills Matter for Businesses
Robust digital skills are essential for maintaining secure business operations and reliable IT support. Effective IT infrastructure ensures that communication tools, cloud resources, and internal networks remain functional and secure.
By building internal IT capability, companies mitigate cybersecurity risks, reduce system downtime, and ensure teams have the technical support required to operate efficiently.
Available Programmes
Our current Digital / IT apprenticeship programmes include:
Hardware, network and infrastructure foundation apprenticeship
Build the backbone of the digital economy with the Hardware, Network and Infrastructure Foundation (FA0004). Master the practical skills of installing, maintaining, and troubleshooting physical and virtual systems, from cabling to cloud connectivity. This programme serves as the perfect entry point for roles like Infrastructure Technician and Junior IT Support.
Information Communication Technician
Launch your IT career with the government-funded Information Communication Technician Level 3 (ST0973). Specialise in Support, Network, or Digital Communications to master cloud services and cyber security. This programme directly qualifies you for roles like IT Support Technician and Network Engineer.
Information Communication Technician Pro
An enhanced delivery of the Information Communication Technician Level 3 (ST0973), combining core infrastructure skills with advanced cloud modules. Develops workplace-ready professionals for IT Support and Cloud Technician roles.
Advanced IT Support Technician
Advance your technical career with the Advanced IT Support Technician Level 4 (ST0127). Master system administration, network security, and cloud configuration. Directly qualifies you for Network Engineer and Senior Support Technician roles.
What Skills Apprentices Learn
- Networking principles and hardware infrastructure
- Cybersecurity fundamentals and threat mitigation
- Cloud computing platforms (AWS, Azure, Microsoft 365)
- User support, helpdesk ticketing, and system administration
- Diagnostic techniques and technical problem solving
- IT project management and agile methodologies
For Employers
These apprenticeships are ideal for employers looking to upskill existing IT staff, build a dedicated first-line support desk, or improve their overall cybersecurity posture.
They provide a cost-effective, structured route to expanding technical capability and maintaining essential digital infrastructure.
For Learners
Digital and IT apprenticeships are suitable for school leavers, career changers, and employees moving into technical support or network operations.
Typical career outcomes include becoming an IT Support Technician, Network Engineer, Cloud Support Analyst, or IT Helpdesk Operator.
Funding and Duration
- Training costs are funded through the apprenticeship levy for larger employers.
- Non-levy paying businesses can access 95% to 100% government funding via co-investment schemes.
- There is no training cost for the learner.
- Typical programme duration ranges from 12 to 15 months, concluding with an End-Point Assessment (EPA).
Frequently Asked Questions
Speak to our team about Digital / IT apprenticeships
Whether you are looking to upskill your workforce or start a new career in Digital / IT, our specialist team is ready to help.